Tell us what to build
This is not a contact form, and it is not sales. The product is in development and the roadmap is still being decided, so the most useful thing anybody can send us right now is what would make this worth switching to.
Especially worth writing about: something you do every week that your current panel makes tedious, a thing you assumed would be here and is not, or a claim on this site you do not believe. That last one is genuinely welcome.
There is nobody to escalate to and no ticket number — it goes to one person who is building it.
Found suspicious PHP on a server instead? There is a separate form for that.